Privacy Policy – smokeworks.ca
This website is operated by smokeworks.ca (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner, in accordance with applicable U.S. privacy laws and industry standards.
1. Information We Collect
a) Information You Provide Directly:
You may provide us with personal information when you:
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Fill out a contact or inquiry form
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Subscribe to our newsletter
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Request product information or support
This may include your name, email address, phone number, company name, and any other details you choose to share.
b) Information Collected Automatically:
When you visit smokeworks.ca, we may collect:
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Your IP address (anonymized where possible)
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Browser type and version
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Device type and operating system
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Pages visited, time spent, referring site
We use tools like Google Analytics to understand how users interact with our site. Learn more about how Google uses your data.
2. How We Use Your Information
We may use your information to:
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Respond to inquiries or customer service requests
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Improve our website’s functionality and user experience
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Prevent fraudulent or malicious activity
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Comply with legal obligations
We will never sell or rent your personal information to third parties.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, customize content, and improve overall performance. For full details, see our Cookie Policy.
4. Data Storage & Security
We store your data on secure servers and take reasonable steps to protect it from unauthorized access, misuse, or disclosure. However, no internet transmission is ever fully secure, and we cannot guarantee absolute protection.
Some data may be processed or stored through trusted third-party service providers (e.g., hosting, analytics), who are contractually obligated to safeguard your data.
5. International Users & Shipping
We offer international shipping. All personal data collected for order processing is handled securely and in compliance with relevant U.S. export regulations.
6. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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File a complaint with a data protection authority if you believe your rights have been violated
To exercise your rights, contact us at support@smokeworks.ca.
7. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: